Multi-Location Consolidation

Your Entire Business.
One Phone System.

Stop paying for separate phone systems at every office. Stop fighting with hardware. Stop managing multiple vendor contracts. Interlink consolidates every location — and every remote user — onto a single hosted platform with one bill and one support team.

60%

Average savings vs. RingCentral

1

Bill for all locations & users

99.99%

Uptime SLA

Days

To add a new location

The Old Way vs. The Interlink Way

Most multi-location businesses are running fragmented systems that cost more, break more, and take more IT time to manage.

Fragmented Systems

Separate PBX hardware at every office
Different vendors per location
Per-user charges for video, chat, fax
No interoffice dialing — dial full numbers
IT must manage each site independently
Remote workers need extra licensing
Outages at one site can affect others
Multiple invoices, contracts, support queues

Hidden costs add up fast

Interlink Unified

Zero hardware at any location
One vendor, one relationship, one support team
Voice, video, chat, SMS, eFax — all included
3-digit extensions across every office
All sites managed from one cloud portal
Remote users connect like they're in the office
Local survivability keeps each site independent
One monthly invoice. Period.

Predictable, consolidated billing

ADVANCED AUTO ATTENDANT

Professional call routing across every location.

Your callers always reach the right person, at the right location, at any time of day — without a receptionist manually transferring calls. Multi-level auto attendants can be configured per office, per department, or per time schedule.

Per-location greetings

Each office gets its own branded greeting and menu.

24/7 intelligent routing

After-hours menus, holiday schedules, and overflow routing handled automatically.

Cross-location transfers

Transfer a caller from your LA office to your Denver branch in one touch.

CALL ROUTING FLOW

📞 Inbound Call — (818) 555-0100
🎙 Auto Attendant — "Thank you for calling Interlink…"

Press 1

Sales — LA

Press 2

Support

Press 3

Denver Branch

Agent answers
📬 Overflow → Voicemail

UNIFIED EXTENSION DIRECTORY

SM

Sarah M.

HQ – LA

Ext. 201

Available
JK

James K.

Branch – Phoenix

Ext. 314

On a Call
PT

Priya T.

Branch – Denver

Ext. 422

Available
MD

Marcus D.

Remote – WFH

Ext. 105

Available

Just dial the extension. Every user at every location, reachable in seconds.

INTEROFFICE DIALING

Reach anyone, anywhere, with a 3-digit extension.

One unified dial plan covers every employee at every location. No one needs to know a colleague's cell number or look up a branch's main line. Just dial the extension — whether they're across the room or across the country.

Shared dial plan

Extensions work the same whether you're in the office, at home, or on mobile.

Presence visibility

See who's available, on a call, or away before you dial — saving time for everyone.

Interoffice transfers

Transfer calls between locations like they're on the same floor.

UNIFIED UCaaS

Every communication channel. One platform.

Stop paying five vendors for five tools. Interlink's UCaaS platform consolidates every communication channel your business uses into a single app your team already knows how to use.

Voice Calls

HD VoIP calling across all locations and devices

Video Meetings

Built-in conferencing for up to 250 participants

Business Chat

Internal messaging between users and teams

SMS Text

Two-way business texting from your office number

eFax

Send and receive faxes from any device, any number

5

Communication channels

All in one platform

$0

Add-on fees

Everything is included

1

App for your team

Web, desktop, and mobile

100% HOSTED

No hardware. No server room. No headaches.

Traditional phone systems require a PBX at every office — hardware that needs to be purchased, racked, configured, maintained, and eventually replaced. With Interlink, every location runs on our cloud. Adding a new site takes days, not months.

Zero capital expense

No PBX hardware to buy. No installation fees. Start with a monthly subscription.

New locations in days

Adding a new office is as simple as provisioning extensions in our portal and shipping phones.

Fully managed by Interlink

We handle every firmware update, security patch, and configuration change — you focus on your business.

Scales instantly

Add or remove users at any location at any time without buying new hardware or reconfiguring systems.

THE OLD WAY — 3 LOCATIONS

🖥️

HQ

PBX Hardware

~$8,000

🖥️

Branch 1

PBX Hardware

~$8,000

🖥️

Branch 2

PBX Hardware

~$8,000

+ Maintenance contracts + IT overhead + Upgrade costs

Replace everything above with

THE INTERLINK WAY — ALL LOCATIONS

Interlink Hosted Cloud

All locations · All users · One subscription

HQ

Just plug in

Branch 1

Just plug in

Branch 2

Just plug in

REMOTE USER EXPERIENCE

💻

Desktop App

Full softphone — same as in office

Connected
📱

Mobile App

iOS & Android — calls on your extension

Connected
🌐

Web Browser

No install needed — call from Chrome/Edge

Connected
☎️

Desk Phone

Physical phone at home via broadband

Connected

Same extension. Same features. Same call quality. Whether your employee is in LA or on the road in Austin.

REMOTE & HYBRID READY

Your remote team is your office team.

Remote employees get the exact same phone system features as in-office staff — the same extension, the same call quality, and the same presence in your company directory. No separate licensing, no workarounds, no compromises.

Any device, any location

Laptop, mobile, browser, or desk phone — all supported out of the box.

Appears in the company directory

Remote users are fully visible to the rest of the team, with presence status.

Transfers and conferencing

Remote staff can transfer, conference, and park calls just like they're in the building.

No VPN required

Our cloud-hosted SBC handles all the heavy lifting — remote users just need internet.

LOCAL SURVIVABILITY

Internet goes down. Your phones don't.

Each Interlink location is protected by a Session Border Controller (SBC) that keeps internal calls and essential functions running even when the internet connection drops — a critical safeguard for multi-location businesses.

Internal calls stay up

Employees at the affected office can still call each other during an outage.

Automatically recovers

When connectivity is restored, the system reconnects and syncs without any manual steps.

Per-location resilience

One site going offline doesn't cascade to other offices — each site operates independently.

RESILIENCE SCENARIO

Internet Outage — Phoenix Branch

ISP connectivity lost at 2:14 PM

Internal calls at Phoenix — Active

SBC maintains local call handling

HQ & Denver — Fully Operational

Other locations unaffected

Internet Restored — Auto Reconnect

Full service restored at 2:47 PM — no action required

admin.interlink-co.com/portal

Total Users

275

+8 this month

Active Locations

3

All online

Calls Today

1,842

↑ 12% vs yesterday

LOCATIONS

HQ – Burbank, CA

200 users

Online

Branch – Phoenix, AZ

45 users

Online

Branch – Denver, CO

30 users

Online
SINGLE ADMIN PORTAL

Manage every office from one screen.

Every user, every queue, every call flow, and every location is managed from a single cloud-based admin portal. No logging into separate systems per site. No duplicated configuration. Changes go live instantly across your entire organization.

Add users in seconds

Provision a new employee across any location, any device, from anywhere.

Real-time call visibility

Watch active calls, queues, and agent status across all offices live.

Centralized reporting

Pull call reports that span every location — not just one site at a time.

No IT degree required

The portal is designed for business owners and office managers, not network engineers.

Cut costs by 60%

vs. RingCentral & 8×8

Add locations in days

Not months — no hardware

99.99% uptime SLA

With local survivability

Unlimited scaling

Add users anytime

Ready to consolidate your business communications?

Get a custom quote for your locations and users in minutes. No commitment, no pressure — just a clear picture of what you'd save.