Powerful Features.
Zero Hidden Fees.

Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.

Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.

Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.

Interlink's advanced call reporting delivers detailed analytics on call volumes, agent performance, queue wait times, and peak hours — giving managers the data they need to optimize staffing and service levels.

Interlink's softphone suite lets your team make and receive business calls from any device — a Windows or Mac desktop app, a browser tab in Chrome or Edge, or a native iOS and Android mobile app — all on your office extension.

Interlink's after-hours rollover automatically redirects calls outside your business hours to a custom voicemail, answering service, or on-call number — so you never miss an urgent call or a new lead.

Interlink's cloud call queuing holds callers in a branded, professional queue with hold music, position announcements, and estimated wait times — so they stay on the line instead of calling back or hanging up.

Interlink delivers voicemail messages as audio attachments with AI-generated text transcriptions directly to your email inbox — so you can respond quickly from any device, even when you're away from your phone.

Interlink's cloud call forwarding lets you redirect inbound business calls to any mobile, home office, or external number using time-based, device-based, or status-based rules — keeping your team reachable anywhere.

With Interlink's managed VoIP caller ID, every outbound call your team makes displays your verified business name and number — building customer trust, improving answer rates, and reinforcing your brand.

Interlink's cloud PBX gives every user a short internal extension for instant desk-to-desk dialing across your entire organization — including remote workers, mobile users, and multiple office locations.

Interlink's call screening and blocking tools protect your business from robocalls and spam by requiring unknown callers to announce themselves and automatically blocking numbers flagged as threats.

Interlink's cloud call recording captures every inbound and outbound call automatically or on demand, storing recordings securely for training, compliance, quality assurance, and dispute resolution.

Interlink's shared line appearance lets multiple users monitor and answer the same business phone line — perfect for front-desk and receptionist setups where coverage and visibility matter most.

Interlink's call delegation feature lets executive assistants answer, place on hold, and transfer calls on behalf of managers and executives — maintaining professionalism without the executive ever touching their phone.

Interlink's cloud phone system automatically logs every inbound, outbound, missed, and internal call with timestamps, duration, and caller details — giving managers full visibility into team call activity.

Interlink's cloud phone system supports both warm and blind call transfers, letting agents hand off calls to the right colleague quickly and professionally — with or without a private briefing first.

Interlink's call park feature lets any user place an active call in a shared hold slot and retrieve it from any phone on the system — ideal for busy offices where calls need to move between desks or locations.

Interlink's call monitoring suite gives supervisors three live modes — silent listen, whisper coaching, and barge-in — to oversee agent quality, coach in real time, and intervene when calls need immediate support.

Interlink's built-in intercom broadcasts instant voice announcements to all phones in your office simultaneously — without requiring a separate PA system or any additional hardware.

Interlink's VoIP paging feature lets you page individual extensions or entire phone groups over the built-in speaker — and integrates with external PA systems for facility-wide overhead announcements.

Interlink's real-time presence indicator shows whether each team member is available, busy, on a call, or away — synced live across desk phones, mobile apps, and browser softphones for smarter call handling.

Interlink automatically maintains a centralized, always-current corporate directory that syncs across every phone, softphone, and mobile app in your organization — accessible without IT intervention.

Interlink's cloud contact sync keeps your business contacts consistent across Google Workspace, Microsoft 365, and your CRM — so sales, support, and operations teams always work from the same up-to-date contact records.

Interlink's cloud IVR (Interactive Voice Response) system automates call routing with touch-tone and voice-recognition menus, handling high call volumes around the clock without a live receptionist.

Interlink sends instant email and push notifications the moment a business call goes unanswered — including the caller's number, name, and timestamp — so your team can follow up before the lead goes cold.

Interlink's automated business hours messaging plays custom greetings and applies unique routing rules based on time, day, or holiday schedule — so callers always receive a professional, relevant experience.

Interlink's ring groups simultaneously ring every member of a defined team when a call comes in — maximizing answer rates for sales teams, support desks, and any department where speed to answer is critical.

Interlink's virtual callback feature lets callers hold their place in a call queue without staying on the line — the system calls them back automatically when an agent is available, reducing abandonment and frustration.

Interlink's receptionist console is a visual, drag-and-drop call management dashboard designed for front-desk staff — showing all active calls, extensions, and presence status in real time from a single screen.

Interlink includes HD business video conferencing for up to 250 participants with screen sharing, recording, and chat — built into your managed VoIP plan at no additional subscription cost.

Interlink's live call analytics dashboard provides real-time visibility into active calls, queue depths, agent availability, and service levels — empowering supervisors to act before issues impact customer experience.

Interlink's mobile softphone app turns any iOS or Android device into a full-featured business phone — with your office extension, directory, voicemail, and chat all accessible from one app, anywhere in the world.

Interlink's browser-based softphone lets users make and receive business calls directly from Chrome or Edge — with no app download, no IT setup, and no hardware required.

Interlink's voicemail forwarding automatically routes voicemail messages to the right user or team group based on custom rules — preventing important messages from sitting unheard in a single inbox.

Interlink's three-way calling lets any user add a third participant to any active call instantly — bringing in a specialist, manager, or partner mid-conversation without hanging up or scheduling a follow-up.

Interlink includes a dedicated toll-free 800 number with your business VoIP plan — giving customers a free, recognizable way to reach you while reinforcing your national brand presence.

Interlink virtual extensions give remote employees, contractors, and partner contacts a real internal extension number that forwards to any mobile or external phone — keeping your directory unified regardless of location.

Interlink's fully managed cloud contact center delivers enterprise-grade queuing, SLA monitoring, agent dashboards, real-time wallboards, and historical reporting — without the cost or complexity of traditional call center infrastructure.

Interlink's call whisper feature lets supervisors speak directly to an agent during a live call — only the agent hears the coaching hint, so customers experience a seamless and professional conversation.

Interlink's call barge feature lets supervisors join any live call as a full participant — stepping in to handle escalations, defuse difficult situations, or close high-value deals the moment agent support is needed.

Interlink's SIP trunking connects your existing on-premise PBX to our carrier-grade VoIP network — delivering significant cost savings over traditional PSTN lines while preserving your current hardware investment.

Interlink's fax-to-email service receives incoming faxes as PDF attachments delivered directly to your email inbox — eliminating fax machines, toner, and paper while keeping you compliant with industries that require fax.

Interlink's built-in screen sharing lets you present your desktop, a specific application, or a document during any VoIP call or video meeting — with no third-party software required.

Interlink's E911 service provides accurate, location-specific emergency calling for every extension across all your office locations — keeping your business compliant with Kari's Law and RAY BAUM's Act.

Interlink provides dedicated conference bridge lines with stable dial-in numbers for team meetings and client calls — included in your managed VoIP plan with no per-minute or per-participant fees.

Interlink lets you upload custom on-hold music or branded marketing messages that play while callers wait — turning hold time into a professional brand experience instead of dead air or generic elevator music.

Interlink's Do Not Disturb mode lets users block all incoming calls with a single click — automatically routing callers to voicemail or a colleague — so your team can focus without missing any opportunity.

Interlink's built-in team messaging and file sharing keeps your entire organization communicating within the same platform as your phone system — reducing app-switching and keeping conversations in context.

Interlink's AI-powered SPAM blocking automatically detects and blocks robocalls, spam, and nuisance callers before they ever ring your team — keeping your phone lines clean and your agents focused on real customers.

Interlink integrates natively with leading CRMs including Salesforce, HubSpot, Outlook, Gmail, and Microsoft Teams — automatically logging calls, syncing contacts, and surfacing customer data where your team already works.

Interlink's call pop displays a real-time screen pop with the caller's CRM record, open tickets, account value, and contact history the moment an inbound call arrives — so agents are prepared before they say hello.