Call Delegation
Interlink's call delegation feature lets executive assistants answer, place on hold, and transfer calls on behalf of managers and executives — maintaining professionalism without the executive ever touching their phone.
Key Benefits:
- Assistants answer calls on a manager's line and warm transfer them when ready — callers experience a seamless interaction.
- Delegation rules work across desk phones and mobile softphones so coverage is maintained even when executives are traveling.
Delegation Setup
David Kim · VP Sales
Sarah Chen · Ext 101
Rachel Liu · CEO
James Park · Ext 201
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