SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Key Benefits:
- Respond to leads and customers via text from your business number, keeping personal and professional contacts separate.
- SMS open rates top 90%, making it the fastest way to confirm appointments, send alerts, and follow up on quotes.
Explore Related Features
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Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.
Advanced Call Reporting
Interlink's advanced call reporting delivers detailed analytics on call volumes, agent performance, queue wait times, and peak hours — giving managers the data they need to optimize staffing and service levels.