Call Forwarding
Interlink's cloud call forwarding lets you redirect inbound business calls to any mobile, home office, or external number using time-based, device-based, or status-based rules — keeping your team reachable anywhere.
Key Benefits:
- Set 'find me' rules that try your desk phone, then mobile, then a backup number before sending to voicemail.
- Enable conditional forwarding when busy or offline so callers always reach someone, not a voicemail box.
Inbound Call
+1 (800) 555-0100 → Ext. 200
Find Me · Follow Me Chain
Active rule: Business hours
Desk Phone
Rings first · 15s
Mobile
Rings second · 15s
Softphone
Rings third · answered
Forwarding Rules
Business hours
Forward to desk → mobile → softphone
After hours
Forward to mobile only
Busy / on a call
Forward directly to mobile
Explore Related Features
Multi-level Auto Attendant
Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.