Call Recording
Interlink's cloud call recording captures every inbound and outbound call automatically or on demand, storing recordings securely for training, compliance, quality assurance, and dispute resolution.
Key Benefits:
- On-demand and automatic recording modes give you full flexibility — record all calls or trigger recording only when needed.
- Recordings are stored in encrypted cloud storage and accessible instantly from the management portal, with no local hardware required.
Explore Related Features
Multi-level Auto Attendant
Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.