Call Transfer
Interlink's cloud phone system supports both warm and blind call transfers, letting agents hand off calls to the right colleague quickly and professionally — with or without a private briefing first.
Key Benefits:
- Warm transfer lets you speak privately with a colleague before connecting the caller — no cold handoffs or repeated explanations.
- Blind transfer instantly routes the caller to any extension or external number in seconds when speed matters most.
Warm Transfer
Consult before connecting
Caller
Agent
Transfer to
Select transfer target
Mike Torres
Ext. 102Billing Dept.
Ext. 300Explore Related Features
Multi-level Auto Attendant
Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.