IVR
Interlink's cloud IVR (Interactive Voice Response) system automates call routing with touch-tone and voice-recognition menus, handling high call volumes around the clock without a live receptionist.
Key Benefits:
- Self-service IVR options — like account balance checks or store hours — deflect routine calls before they reach your team.
- Build multilingual IVR menus to serve customers in their preferred language, expanding your business's professional reach.
IVR Menu Builder
Main menu · English
"Thank you for calling…"
Explore Related Features
Multi-level Auto Attendant
Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.