Ring Groups
Interlink's ring groups simultaneously ring every member of a defined team when a call comes in — maximizing answer rates for sales teams, support desks, and any department where speed to answer is critical.
Key Benefits:
- All group members ring at once so the fastest available agent answers — perfect for high-priority inbound sales lines.
- Add or remove group members instantly from the admin portal without reconfiguring any hardware or calling a technician.
Sales Ring Group · Ext. 400
All ringingSarah Chen
Ext. 101
Mike Torres
Ext. 102
Lee Wang
Ext. 103
Dana Hill
Ext. 104
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Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.