Three-way Calling
Interlink's three-way calling lets any user add a third participant to any active call instantly — bringing in a specialist, manager, or partner mid-conversation without hanging up or scheduling a follow-up.
Key Benefits:
- Add a billing specialist, engineer, or manager to any live call in seconds without putting the customer on hold for long.
- Resolve issues on the spot that would otherwise require two separate calls, reducing total handle time and improving satisfaction.
3-Way Conference Call
4:32
John D. · Sales
Sarah C. · You
Mike T. · Expert
Explore Related Features
Multi-level Auto Attendant
Interlink's cloud-based multi-level auto attendant lets you build unlimited call routing menus by department, location, or time of day — so every caller reaches the right person on the first try without a live receptionist.
SMS Text
Send and receive business SMS text messages from your existing VoIP phone number. Interlink's business texting feature is built directly into your cloud phone system — no separate app or personal number required.
Hunt Groups
Hunt groups on Interlink's managed VoIP system automatically distribute incoming calls across your team in sequential or simultaneous order — eliminating missed calls and reducing customer wait times.